Previously my CAC was working and everything was fine. I am using SCM Micro Systems SmartFold Smart Card Reader SCR3500 in order to access my Army Email and websites. I've gone through and systematically followed the instructions through the Military CAC website (https://militarycac.com) and installed Centrify Express for the first time. Running the diagnostic shows that no CAC is inserted (not true), and the CAC now doesn't show up in Keychain Access (it did before).
CAC version: GEMALTO DLGX4-A 144...
Reader: SCM SCR3500
When I orginally did everything, it worked fine, but now it looks as if I don't even have a CAC inserted. The light on my reader is solid red when I insert the card but turns off after 5 seconds.
Any help? I'm not sure at this point if I have a reader issue, a software issue, an OS issue... in addition my CAC obtained three line streaks from the reader so I am not sure if that is the cause either. Any assitance would be appreciated.
Thanks.